Law Enforcement And Safety Request Policy

Law Enforcement and Serious Safety Requests Policy

African Caribbean Matchmaking Agency · blackdatingv.com · Last updated 23 August 2026

Our approach

We protect member privacy while cooperating with lawful, necessary and proportionate law-enforcement and safeguarding activity. We do not disclose personal data merely because it is requested; we verify the requester, identify the legal basis, assess scope and disclose only what is reasonably necessary.

1 · Purpose and scope

This policy explains how the Agency responds to requests from police, courts, the National Crime Agency, regulators, safeguarding bodies and other authorities with lawful investigatory or enforcement functions, and how we may engage law enforcement when serious prohibited conduct is reported through our services. It should be read with our Privacy Policy, Terms of Service and Acceptable Use Policy.

2 · Legal and data-protection framework

We assess disclosures under applicable UK law, including the UK GDPR and the Data Protection Act 2018 as amended, including by the Data (Use and Access) Act 2025. Before sharing personal information, we identify and document an appropriate lawful basis. Where special-category data or criminal-offence data is involved, we also assess the additional legal conditions that apply. A lawful request does not automatically justify disclosure of every record held: necessity, proportionality, relevance and data minimisation remain central.

3 · How law-enforcement authorities should contact us

Law-enforcement and safeguarding requests should be sent to support@blackdatingv.com with the subject line “LAW ENFORCEMENT REQUEST”. Please send from an official organisational email address and include:

• the requesting authority, officer or investigator’s full name, role, official email address and direct telephone number;

• the relevant case, crime or investigation reference;

• the statutory power, court order, warrant, notice, consent, emergency basis or other legal basis relied on;

• the specific person or account concerned and sufficient identifiers to avoid disclosure about the wrong person;

• the precise categories of information requested and the relevant date or time range;

• why the information is necessary for the stated purpose and, where relevant, why a narrower request would not be sufficient;

• any lawful requirement that we do not notify the affected person; and

• for an emergency request, the nature and immediacy of the risk and why ordinary legal process cannot reasonably be used in time.

4 · How we assess a request

1. Verify the identity, authority and official contact details of the requester.

2. Determine whether the request is mandatory or voluntary and identify the lawful basis for any disclosure.

3. Check whether the information sought is necessary, proportionate, relevant and sufficiently specific.

4. Limit disclosure to the minimum amount of information reasonably required for the stated purpose and redact unrelated third-party information where appropriate.

5. Apply additional checks before sharing special-category data, criminal-offence data or sensitive vetting information.

6. Record the request, decision, legal basis and information disclosed for accountability and audit purposes.

7. Transfer information through an appropriately secure method.

5 · Court orders, warrants and compulsory legal process

Where a valid court order, warrant, statutory notice or other binding legal requirement compels disclosure, we will comply with the requirement to the extent legally required. We may seek clarification or legal advice where the scope, authority or authenticity of a request is unclear or appears excessive.

6 · Voluntary law-enforcement requests

Where a request is not compulsory, we do not disclose information automatically. We assess whether a lawful basis permits the disclosure and whether sharing is necessary and proportionate for a legitimate lawenforcement or safeguarding purpose. We may ask the authority to narrow or clarify a request before deciding whether to share.

7 · Emergency and imminent-harm requests

Where there is a credible and imminent risk of death, serious physical injury, sexual violence, trafficking, serious exploitation or another grave safety threat, we may assess an emergency disclosure on an expedited basis. The requester should identify the emergency, the person at risk, the information needed and why delay would materially increase the risk. Any emergency disclosure is limited to information we reasonably consider lawful, necessary and proportionate to address the stated risk.

8 · Serious prohibited conduct identified through our service

Where we receive credible information suggesting serious criminal or safeguarding conduct, including human trafficking, sexual exploitation, CSEA/CSAM, sexual violence or coercion, non-consensual intimate content, serious threats, stalking, blackmail, extortion, romance scams or other serious fraud, we may take the following steps as appropriate:

1. restrict or suspend the relevant account and stop introductions or communications that could create further risk;

2. preserve relevant records or content without unnecessarily copying, redistributing or exposing harmful material;

3. escalate the matter for senior internal review and, where appropriate, legal or safeguarding advice;

4. make a report to the police, National Crime Agency, safeguarding authority or other competent body where required by law or where a lawful basis permits and the seriousness of the matter justifies reporting; and

5. cooperate with subsequent lawful requests while continuing to apply necessity, proportionality and data-minimisation principles.

We do not undertake criminal investigations ourselves and we do not encourage members to confront suspected offenders or place themselves at risk to gather evidence.

9 · CSEA/CSAM handling

Suspected child sexual exploitation and abuse or child sexual abuse material is treated as an urgent serious-safety category. We may immediately restrict access, stop relevant communications, preserve information needed for a lawful report or investigation, and refer the matter to the appropriate law-enforcement or safeguarding authority. Staff and contractors must not unnecessarily download, duplicate, circulate or view suspected CSAM beyond what is strictly required for a lawful safety response.

10 · Preservation requests

Where we receive a valid preservation request or are otherwise legally required to preserve specified information, we may preserve the relevant records for the period required by law or the valid request. A preservation request does not itself authorise disclosure. Disclosure requires a separate lawful basis or valid legal process unless the law provides otherwise. This policy does not promise that any particular category of data will be retained where it has already been deleted in accordance with our normal retention practices before a preservation obligation arises.

11 · Notice to users

Where legally permitted and appropriate, we may notify a user that their information has been requested or disclosed. We may delay or withhold notice where a court order or law prohibits notice, where a lawful exemption applies, where notice could prejudice the prevention or detection of crime or an investigation, or where notice could create a material safety risk. We assess this case by case.

12 · Categories of information that may be held

Depending on the service and retention period, we may hold registration and contact information, application or profile information, booking and service records, communications stored on Agency-controlled systems, payment transaction metadata, introduction records, technical or account logs, and limited vetting information. The existence and availability of any particular record depends on the service used and our retention practices. Sensitive vetting and criminal-offence information is subject to additional access controls and legal assessment.

13 · Requests from authorities outside the United Kingdom

Non-UK authorities should use the legal process applicable to cross-border requests and, where required, appropriate UK legal channels. We may respond directly where UK law permits, particularly in a genuine emergency, but we do not treat a foreign request as automatically binding in the United Kingdom.

14 · Confidentiality, security and record keeping

Law-enforcement requests and disclosures are handled on a need-to-know basis. We verify recipient details and use secure transfer methods appropriate to the sensitivity of the information. We maintain internal records of requests and disclosures to support accountability, legal review and data-protection compliance.

15 · Contact

Law-enforcement, safeguarding and legal-process enquiries: support@blackdatingv.com. Subject line: LAW ENFORCEMENT REQUEST. General member safety concerns should also be reported to support@blackdatingv.com; urgent threats to life or physical safety should be reported to the emergency services without waiting for a response from the Agency