Terms & Conditions

African Caribbean Matchmaking Agency · blackdatingv.com · Covers all services: free events, Members’ Circle, The Marriage-Minded Singles Club, Get Matched Before Christmas, Premium Matchmaking, and the 90-Day Ready for Love Challenge

PART A · GENERAL TERMS (apply to every service)

A1 · Who we are and how to reach us

These terms are between you and The Profit Experts Limited trading as the African Caribbean Matchmaking Agency (‘the Agency’, ‘we’, ‘us’) of Manchester, UK. Contact: support@blackdatingv.com. These General Terms apply to all our services; each service also has its own Schedule below, and where a Schedule differs from Part A, the Schedule governs for that service.

A2 · Eligibility and honesty

Our services are for adults aged 18 or over who are legally free to form a new relationship. By purchasing any service you confirm that all information you give us in applications, interviews and vetting is true, complete and not misleading. Because other members rely on your honesty for their safety and their decisions, material dishonesty (including about identity, relationship status, or criminal history) is a serious breach entitling us to terminate your membership; see Part E for the consequences.

A3 · How your contract forms

Your contract with us forms when you complete payment for a service (or, for free services, when you book or register). For the Club and Premium services, note that ACTIVATION is a separate later step that only occurs after vetting, see the Schedules. You will receive these terms, or a link to them, before payment; by paying you accept them.

A4 · Communications

By providing your details you agree we may contact you about your booking, your service, and where you have opted in our newsletters and offers, by email, SMS and WhatsApp. You can opt out of marketing at any time via the unsubscribe link or by replying STOP; service messages (confirmations, introductions, safety notices) continue while you hold an active booking or membership.

A5 · Our standard of service and its honest limits

We provide every service with reasonable care and skill. Two honest limits apply to everything we do, and we state them here because our whole brand is built on not overpromising. First, matchmaking outcomes: human relationships cannot be guaranteed by anyone except where a written guarantee is expressly included in your service (see Schedule 4), we promise the quality of the process, not a relationship outcome. Second, vetting: our checks (identity verification and criminal-record checks) are diligent and real, but they verify what official records show at the time of checking. They cannot see the future or guarantee any individual’s conduct. You remain responsible for your own dating decisions and personal safety, and we provide safety guidance to every member.

A6 · Our materials

The book, workbooks, Module zero, programme materials, articles and videos we provide are for your personal use only and remain our intellectual property. Please don’t copy, share or resell them.

A7 · Liability

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be excluded and nothing in these terms affects your statutory rights as a consumer. Subject to that, we are not liable for the acts or omissions of members or third parties, and our total liability to you in connection with a service is limited to the fees you paid for that service.

A8 · Complaints, law and disputes

For complaints: email support@blackdatingv.com and we will acknowledge within three working days and respond fully within fourteen. These terms are governed by the law of England and Wales and the courts of England and Wales have jurisdiction, without affecting your statutory rights.

SCHEDULE 1 · FREE SERVICES: the Dating Masterclass and the Dating Discovery Conversation

What they are and the one rule that protects everyone

The Dating Masterclass (a free live online event) and the Dating Discovery Conversation (a free private consultation) are provided at no charge, with no obligation to purchase anything. One rule applies to Discovery Conversation bookings, stated at booking and in your reminders: slots are limited and demand in our community is high, so we operate a confirm-or-release system We will ask you to confirm your slot before the call, and if we receive no confirmation by the stated deadline we may release your slot to another person and cancel the booking. You can rebook at any time. Cancelling or rebooking is free, via the links in your confirmation message. No fees, no penalties, just honesty with everyone’s time.

SCHEDULE 2 · THE MEMBERS’ CIRCLE — £97

What is included and how it runs

The Members’ Circle provides: the Right Partner Selection Blueprint tools and welcome pack, membership of our private community, and a monthly member teaching piece, for a term of 12 months. The Circle does not include introductions or matchmaking. NO AUTO-RENEWAL: your Circle membership never renews automatically. Near the end of your term we invite you to renew, and if you do nothing, it simply ends and you keep the materials already delivered.

The upgrade credit

If you upgrade to The Marriage-Minded Singles Club while your Circle membership is current, your £97 counts toward your Club fee, so, £297 becomes £200 for three months, £497 becomes £400 for six.

Refunds

You have a statutory 14-day cooling-off period from purchase. Because the Circle includes immediate access to digital content and the community, we ask for your express consent to begin immediately; our policy is nonetheless GENEROUS BY CHOICE: request a refund within 14 days of purchase, for any reason, and we refund you in full. After 14 days the fee is non-refundable (your statutory rights are unaffected).

SCHEDULE 3 · THE MARRIAGE-MINDED SINGLES CLUB — £297 (3 months) / £497 (6 months)

What membership is

The Marriage-Minded Singles Club is a vetted introductions membership: every member is personally interviewed, identity-verified and criminal-record checked, and declares in writing that they are seriously seeking a committed relationship. During your term we make personal introductions between you and members we judge genuinely suitable. One considered introduction at a time, each with our reasons as suitable matches arise. WHAT WE PROMISE AND WHAT WE DON’T: we guarantee the room — who is in it, how they were checked, and that they are serious. We do not guarantee a particular number of introductions in a period, chemistry, or any relationship outcome, and no refund arises from those things alone; if suitable matches for you are genuinely scarce in a period, we will tell you honestly rather than send unsuitable ones.

Vetting and the activation gate

Your membership follows this order, deliberately: payment → application → your written vetting consent → our checks → ACTIVATION. No introductions occur, in either direction, until your checks clear. That is the safety promise every member relies on. IF YOUR CHECKS DO NOT CLEAR: we will tell you privately, your membership will not activate, and you will receive a FULL refund of your membership fee.

Term, renewal and conduct

Your term (three or six months) starts on ACTIVATION, not payment. Vetting time is never charged against your membership. NO AUTO-RENEWAL, ever: near term end we offer you the choice; silence means it ends. Conduct: members must treat introductions with respect. Harassment, abusive behaviour, dishonesty, or attempting to misuse the community commercially entitles us to terminate membership. Serious safety breaches result in immediate removal.

Refunds and cancellation

14-day cooling-off from payment: full refund on request, provided no introduction has yet been made. After activation: fees are non-refundable for the remainder of the term except as required by law or under the checks-fail clause above. But you may pause your membership once per term for up to [30] days (life happens), by writing to us, and your end date extends accordingly.

SCHEDULE 4 · GET MATCHED BEFORE CHRISTMAS (£797) AND PREMIUM MATCHMAKING (£5,497+)

What these services are

One-to-one services combining personal coaching and dedicated matchmaking. Your programme runs in two phases: PREPARATION (coaching, the workbook programme beginning with Module zero, and building your Agreed Partner Criteria) followed by your MATCHING PHASE (our active search and personal introductions against those criteria). All coaching is one-to-one and paced from your own start date. There are no group cohorts.

Immediate digital delivery — important for your cooling-off rights

Module zero is delivered to you electronically immediately on payment so you can begin the same day, and your printed workbook follows by post. By purchasing you expressly request immediate delivery of the digital materials and immediate commencement of the service, and you acknowledge that, for the digital content itself, this means losing the statutory right to cancel in respect of that content once delivered. Your broader cancellation rights are set out below.

The 120-Day Match Guarantee

Where your service includes the 120-Day Match Guarantee, its terms are: (1) the guarantee window begins on the day your MATCHING PHASE opens, never at purchase and you receive the start and end dates in writing in your Guarantee Commencement Notice; (2) we guarantee that within the window we will provide at least one suitable match, a personal introduction to an identity-verified, criminal-record-checked individual meeting the Agreed Partner Criteria recorded with you in writing; (3) during the window you receive introductions one considered person at a time and a written status update at least fortnightly, and quality beats speed. We never send an unsuitable introduction to satisfy a clock; (4) THE REMEDY: if we fail to provide a suitable match within the window, you receive a FULL refund of your fee. Not a credit, not an unrequested extension; (5) YOUR PART: the guarantee assumes your reasonable availability and good-faith participation. You may pause the window (travel, illness, family) by writing to us, and we confirm the revised end date in writing; declining an introduction that objectively meets your Agreed Partner Criteria does not restart or extend the window (6) claims: write to us within [30] days of the window ending; refunds are processed within 14 days of agreement.

Refunds and cancellation

14-day cooling-off from payment: if you cancel within it, we refund in full LESS the value of what you asked us to deliver immediately. The digital materials supplied and any coaching sessions already delivered, charged proportionately. After the cooling-off period: fees are non-refundable except (a) under the 120-Day Match Guarantee remedy above, (b) where we fail to deliver the service with reasonable care and skill and cannot remedy it, or (c) as otherwise required by law. If we terminate for your material dishonesty in vetting, no refund is due.

SCHEDULE 5 · THE 90-DAY READY FOR LOVE CHALLENGE

What is included

A 90-day guided readiness programme: thirteen weekly lessons and exercises, the programme pack, and three one-to-one milestone calls (kickoff, midpoint, graduation). The programme is educational coaching; it does not include introductions.

Refunds

14-day cooling-off from purchase with immediate-start consent: cancel within it and we refund in full less a proportionate charge for weeks already delivered and any milestone call already held. After 14 days: non-refundable, but you may pause the programme once for up to [30] days by writing to us, and your remaining weeks resume after. Your statutory rights are unaffected.

PART C · REFUND & CANCELLATION POLICY — the one-page summary

Your cooling-off right, in plain English

For every paid service, you have 14 days from purchase to change your mind. Because our services begin quickly at your request (digital materials immediately; vetting shortly after), the refund inside those 14 days works like this: MEMBERS’ CIRCLE: full refund, any reason. MARRIAGE-MINDED SINGLES CLUB: full refund provided no introduction has yet been made. GMBC/PREMIUM: full refund less the immediately-delivered digital materials and any coaching already delivered. RFLC: full refund less weeks and calls already delivered. To cancel: email: support@blackdatingv.com or message us on WhatsApp with the word REFUND and your name. No forms, no interrogation. We process agreed refunds within 14 days to your original payment method.

After the cooling-off period

CIRCLE, CLUB, RFLC: non-refundable for the term, with the pause allowances stated in their Schedules, and always subject to your statutory rights if we fail to deliver with reasonable care and skill. CLUB checks-fail: full refund at any point if your vetting does not clear (membership never activates). GMBC/PREMIUM: the 120-Day Match Guarantee refund applies exactly as written in Schedule four and your Commencement Notice. AND ONE PROMISE ACROSS EVERYTHING: nothing auto-renews. No service we sell ever takes another payment without your explicit yes.

PART D · VETTING, SAFETY & YOUR DATA

What our checks are and are not

For the Club and Premium services we require, with your written consent: identity verification and a criminal-record check. Honest limits, restated: checks verify official records at the time of checking. They are a powerful filter, not a prophecy, and do not guarantee any person’s future conduct.

How we use your information

We use your data to run your service: your application to make introductions, your vetting data solely to decide activation, your contact details to communicate as A4 describes. INTRODUCTIONS: we share your first name, profile summary and photograph with a proposed match only when we propose the introduction, and full contact details only when both sides say yes. We never sell your data. Vetting outcomes are held confidentially, seen only by top management, and retained for 24 months then deleted

PART E · CONDUCT CODE & TERMINATION

The code every member accepts

Treat every member with respect, in introductions, in the community, everywhere; no harassment, abuse, hate speech or intimidation, on any channel; no dishonesty about identity, status or intentions; no commercial solicitation of members; follow our safety guidance and report concerns to us immediately. Reports are handled confidentially and seriously. WHAT HAPPENS ON BREACH: minor breaches receive one written warning; serious breaches (safety, harassment, material dishonesty) result in immediate termination of membership and removal from the community. Refund on termination for serious breach: none for the current term. We may also decline or end membership where we reasonably judge the service is not suitable for someone’s circumstances. If WE end it other than for your breach, we refund the unused portion of your term pro rata.